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FAQs

I’ve registered what now?

After registering, you should receive an automatic confirmation e-mail. Approximately 1-2 weeks before the registered event, you will receive final reminder email of instructions. In the mean-time, keep an eye on our Facebook and Twitter pages for any updates.

Can someone else register for me?

Yes.  Anyone can register on your part, as long as all the acquired details are correct.

When will I receive my race number?

Numbers will not be posted out individually.  You will be asked to collect your race number from the event expo and registration.

How will I know my finishing time?

During and straight after the event, you will be able to check your time via the live tracker on the official event website.

Alternatively, all official results will be available on our website after the event.

Can I/How do I withdraw from the event?

Yes you can withdraw from the event, and you don’t have to inform us about it.

If I withdraw, can I get a refund?

Yes, in some cases you can apply for a refund. Please see our refund policy for further details.

Can I transfer my entry to another person?

Yes, in some cases you can transfer. Please see our refunds and transfer policy page for further details.

What footwear should I wear for the races?

The course is multi terrain, woodland trails with some grass and we recommend you wear trail running shoes. Runners should expect some uneven paths.

What bike can I use?

Any type of bicycle can be used, gravel, cyclo-cross or mountain bikes.

Can I run with someone else’s number?

No. Any runner found running with a number in another runner’s name or without a valid entry will be disqualified and will be banned from future events. 

Ask a Question

If you would like to volunteer for an upcoming event or if you have any enquiry about future events please get in touch. 

Contact details

01495 230351
Cwm Cymraeg Events
Bwythyn Gwyn
Heolddu Road
Gelligroes
Pontllanfraith
Blackwood
NP12 2GZ
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